Responded same day~ Very professional. Shane was so helpful and answered all my questions. Highly recommend!
Bama Brown
11/29/2021
Quick response. Very nice and professional.
Jenny Lockhart Harris
11/27/2021
called Precision before 12:00 11/22. Technician arrived at house before 4:00. Serviced door. Replaced all moving parts. Done and cleaned up work area by 6;00. Could not ask for better service. Excellent response from reception to completion of repairs. Will recommend to friends and neighbors without hesitation.
George S.
11/23/2021
In June, 2021 my 3 year old home suffered a random garage door failure- door folded in and glass shattered everywhere! Cause? Apparently, negligent installation by builder, Lennar. I have reached out for months to Lennar and if actions speak louder than words-- I have received no support, no responsibility, no care in the slightest. Precision Door was here immediately explaining failure and offering support. Today I have a new door that is SAFE and perfectly matching the aesthetic of my condominium complex! Top notch parts, labor and professionalism!! Not all businesses are created equally! Everyone on this team is professional and pleasant!! Highly, highly recommend!!
Maria del Carmen delaMorena CHI TM (Carmen)
11/21/2021
The team was very courteous, explained all the steps of the process of both installing and using the new garage doors, and completed the installation of two doors in just half a day.
Marty Novak
11/19/2021
Same day service. Polite, friendly and knowledgeable service technician. I would definitely call Position garage door Austin if I need service again.
Paula R
11/19/2021
The technician Nic was friendly, efficient, and an expert during repair process.
Kerry H
11/18/2021
We had our garage door and system changed by Precision. The technician assigned to this job was Shawn O and he was outstanding. He was ontime each time he came out. Also very professional and outstanding work. He's an asset to your company. I will recommend Precision for anyone needing work done on their garage door. Satisfied customer in Southfield Mi.
Cha Cha
11/17/2021
Patsy Graves
11/17/2021
Cassandra Trevino
11/17/2021
George the technician was able to quickly diagnose and fix the problem with our door. Good job
Wayne Wheatley
11/14/2021
David Flynn
11/12/2021
My call re: my garage door was managed quickly and professionally. Shane came same day I called, quickly identified and showed me the problem (which the first company I called had not even identified). He clearly knew what he was doing, was extremely professional, and took the time to explain each issue and the options. He addressed all of my questions and even made a temporary modification to try to extend the function of my door during the time between now and door replacement. Given the multiple fractures in my 20yr old garage door (which he showed me in detail) it was clear to me that his recommendation for replacement was legit and the only way to fix my situation. Excellent experience.
Phyllis McAnelly B.
11/10/2021
Jane Lape Martin
11/07/2021
Great experience, pricing was fair, work was professionally done, and finished in a timely manner.
Shawn Samuel
11/06/2021
Thomas C.
11/05/2021
Very quick service, beautiful job done. Great experience.
Michael Walsh
11/04/2021
Arrived at time promised. Explained clearly the work he was doing. Excellent knowledge of the product and clearly is experienced installing it.Patiently explained how to use the product and took us through the set up for its use.We are very pleased with the result and the professional and timely installation. Price was exactly as quoted.
Robert B
11/03/2021
Stephen Dimiceli
11/01/2021
I had an emergency, since garage door fell suddenly. Couldn't let my garage be exposed. They were able to come within 2 hours of calling them and got all worn parts replaced within 1 and a half hours, which had been their estimated time, after they assessed the door. I had to work late, but was much relieved to know my home was secure. They also gave me a 5 year guarantee on their work. Would use them again, if needed.
Nancy S.
11/01/2021
The whole experience was great. My opener and door gave out after 20 years and my car was trapped in the garage. My call to Precision was quickly answered and I was scheduled for the next morning. **** called before coming and showed up on time. He was very professional. Quickly diagnosed the problem and offered two options for the work. He didn't try to upsell me on getting a new door--just the opener and door parts options. I didn't get other quotes, so I don't know if the cost was reasonable. It was a little pricey since it was unplanned but I wanted my home to be secure. Once he completed the work, he ran me through how to use everything, then helped me program the outside keypad--which I didn't have before. He cleaned up and was out in the two hours he stated. The new opener is so quiet, not like the housequake I experienced with the old one. Now I have new equipment and solid warranties. Precision and **** rock! Thank you.
Emily N
10/28/2021
Bill B.
10/25/2021
George came out on a Saturday morning and got my home garage door to working again and my garden area garage door to open easily thank you George great job Glen
Glen Chism
10/23/2021
Nick our technician did a wonderful job repairing our garage. Nick was very thorough in educating us about the different parts and components of the garage and did a great job explaining and showing us what the problem was. We highly recommend Precision for your garage repair needs!
Kristin Wenndt
10/22/2021
These guys are great to work with. The technician was friendly and explained all my options. We are very happy with the work done. I'll definitely use them again in the future.
Andres Caicedo
10/22/2021
On time, actually came early. Great service very fair price based on research. I would use them again!!
Tabor B.
10/16/2021
Richard Allen
10/14/2021
Ricky T.
10/14/2021
Garage motor failed Caleb came by and replaced motor and rerouted opener.. Great Job.. They have my business from now on.
Richard A.
10/14/2021
Shane, the technician that Precision Garage Door of Austin sent us was everything I hoped for. He listened patiently to all of my questions. He was very knowledgeable and capably answered every one. He willingly gave me the options I requested and was happy to perform the service I chose, even though it wasn't the most expensive option I could have chosen. The work he did was excellent. The garage door he fixed sounds very quiet even though it still has the old door attached to it. I truly couldn't be happier with my experience. Thank you, Precision Garage Door for allowing him to be as excellent as he is. He has incredible potential and will make an incredible manager or business owner someday. If I ever need help again with my garage door, I know who I will contact first.
Peter Nevland
10/13/2021
Precision was the best! Sean was so polite, knowledgeable and thorough. Same day service even with my calling mid afternoon! Can't say enough about how great the customer service was!!
Patricia K.
10/12/2021
Precision Door gave me excellent same-day service. Nick arrived early and worked quickly, and I am pleased with his work and his attention to detail. I highly recommend Precision Garage Door.
Katherine W.
10/11/2021
My garage door shorted out after a power outage. On his first visit, George diagnosed it as a faulty logic board and told me how to order one online since they don't carry it. After I installed it, I couldn't understand the manual for the final steps so George came back out and finished the job. Super fast and professional. Highly recommend this company!
Marcus S.
10/11/2021
The garage door got stuck and could not be operated or disengaged from the opener manually. Precision was able to schedule me the same day as opposed to other companies that could not send a tech for several days. Jeremy Maleck came and turned out that the springs were broken. Within a couple of hours he obtained the right springs, replaced them and had the garage door operating smoothly. I was happy with the promptness and professionalism of the service.
Anonymous Author
10/11/2021
The garage door got stuck and could not be operated or disengaged from the opener manually. Precision was able to schedule me the same day as opposed to other companies that could not send a tech for several days. Jeremy Maleck came and turned out that the springs were broken. Within a couple of hours he obtained the right springs, replaced them and had the garage door operating smoothly. I was happy with the promptness and professionalism of the service.
Rodolfo Subieta
10/10/2021
Lee Pruden
10/06/2021
John Doyal
10/06/2021
Very satisfied with service and prompt response!
Suzy Crabtree
10/06/2021
It took a few months to receive my garage door after ordering but, the material shortages were the culprit not the company. George arrived early and did an awesome job installing the door. Ended up getting a new opener also. Quite as a whisper. Highly recommend this company. Thank you George for your professionalism and a job well done.
Linda Adams
10/06/2021
Prompt, professional, communicative, superb work. ***** stayed until 8:30 pm getting the job done and was great to work with. Very knowledgeable and willing to explain the system.
Chris L
10/05/2021
Sean Lynch of Precision arrived right on time. He solved our problem quickly and did a routine safety inspection. He was efficient and personable, and a delight to work with.
Tony crossley
10/04/2021
They were excellent ***** initial contact to competion of installation. I contacted Sunday afternoon and the receptionist arranged for someone to be there between 7-9am Monday. Received a phone call 6;45 am from rep *********************** that he was on his way. He arrived within 10 minutes and assessed the problem and explained the solution. I can honestly say his assessment reinforced what I thought the problem to be . He installed a new motor and enabled me to be on my way. I consider him an honest and very competent person who is excellent at what he does and has excellent people skill, I would definitely use Precision Again.
LCE
10/04/2021
Fast, Courteous service and the door works like new
Rc Cheeze
10/02/2021
I had a problem with my garage door. It got damaged at night and during a thunderstorm. I started calling the garage door repair companies that advertise as Emergency repairs, 24 hours service repairs, etc.. The first two wouldn't come until next day or within 2 or 3 days. The third one I called was Precision Garage Doors and They did sent somebody. It was really expensive but it was worth because George came in an hour, in the middle of the heavy rain and it was very kind. I am so grateful.
M R.
09/30/2021
They were there within an hour of my call and got me all fixed up and working again within an hour. Super cordial as well.
Brad T.
09/27/2021
I received excellent service from our technician, *****. After reviewing the situation on a 30+ year old garage door opener we opted to replace it with a LiftMaster WiFi LED garage opener, Model *****. Fast efficient service. ***** patiently answered every question I had, as he did his installation, and showed me how to adjust the system (if needed) after a major power outage. Bravo! All old materials were removed afterwards. All aspects of the system were tested before he left. I am extremely satisfied with the service provided. Lifetime Liftmaster warranty on the motor and belt. This model is belt driven not chain driven and quieter when operating. Paid an extra $50 to get a second remote as I was informed it only came with one. All in price with tax $806.46.
GB
09/25/2021
Nick with Precision Overhead Garage Doors is a great technician. Very professional, courteous, friendly and knowledgeable. He quickly diagnosed the problem preventing our garage door from opening and was able to repair it with parts in his van. He came back the next day to upgrade our garage door opener motor and control system which is excellent. I am quite pleased with the service from Precision Garage Doors and their technician Nick Sager.
Mike Murphy
09/25/2021
Called this company on a Friday morning and they were able to send a guy that very same afternoon. Jeremy was on time, informative, and quite quickly managed to straighten out my garage door so that it stopped making some god-awful noise it had started making on opening/closing. Reasonable pricing ($100 +tip) for quick, same-day service. Recommend and would use again.
Marilyn A.
09/24/2021
The tech arrived within two hours of my call. Figured out the issue instantly and did a little maintenance.
Richard Kirkham
09/22/2021
Great experience! I would highly recommend if you need a garage door repaired.
Bethany H.
09/22/2021
