Frequently Asked Questions

About Us

Where are you located?

Precision Garage Door of Austin is locally owned and operated and can provide installation and repairs throughout a broad service area. To read reviews and find the phone number of your nearest Precision office, please visit https://dev.precisiondooraustin.com/locations/.

How long has Precision been in business?

Precision Garage Door has been proudly serving your local community since 2001.

Can you fix my broken garage door after business hours?

Yes! Precision Garage Door has certified technicians available 24/7. Please note that additional fees may apply for emergency service after weekend hours of 8am to 6pm and on holidays.

Are you licensed, bonded, and insured?

Yes, all of our IDEA Certified technicians are licensed, bonded and insured.

Do you charge to come out for a consultation?

New door consultations and estimates are completely FREE. If you’re in need of a repair for your existing door, there is a labor fee ($75) for the service visit. If the repair work is performed by Precision, the fee is waived.

How long does a typical garage door repair take?

Repair time depends on your specific needs. A trained technician from Precision can provide you with a free, contactless on-site assessment to determine the time needed to make your repairs.

Are your employees drug and background checked?

Yes! Our employees are subjected to two separate background checks and a drug screening before they are hired. You can rest assured that Precision technicians who work on your garage are the best of the best.

Do you offer service on the weekends?

Yes, we do! We offer Anytime Repair, available 24/7, for when you experience garage door emergencies. Weekend appointments are available at no extra charge from 8am to 6pm. Additional fees may apply outside these hours and on holidays. Just call your local Precision Garage Door to make an appointment. All calls are answered 24/7!

Can you service my garage door today?

Yes! We offer same-day emergency repair service 24/7 on weekends, nights, and holidays. Your call will be answered, any time of the day or night. Weekend calls between 8 am and 6 pm are available at no extra charge. Please call your local Precision to schedule your emergency appointment. Please note that additional fees may apply for emergency service after weekend hours of 8am to 6pm and on holidays.

How quickly can you respond to a garage door emergency?

We can respond the same day, usually within a few hours! We always have same day service available, including on nights, weekends, and holidays. Your calls will be answered 24/7. Call now to schedule an emergency repair appointment. Please note that additional fees may apply for emergency service after weekend hours of 8am to 6pm and on holidays.

Services

Does Precision service entry doors?

No, we do not service entry doors. Precision specializes in garage door systems exclusively and provides installation, service and repair of garage doors and openers.

Does Precision replace garage door panels?

If a section of your door has been damaged and is less than 10 years old, then it’s likely your trained Precision technician expert can replace that section without needing an entirely new door. However, if multiple sections have been damaged, it may be more cost-efficient to replace the entire garage door. A trained Precision technician can provide you with a free, contactless on-site assessment to determine what’s best for your garage door panel.

What types of repairs can Precision do?

Our trained technicians can diagnose the problem with your garage door or opener and handle any repairs needed to get it working properly again. Some common parts that need repair or replacement include springs, panels, openers, sensors and seals.

How much does a garage door repair cost?

Costs will vary depending on what your specific needs are. A trained Precision technician can provide you with a free, contactless on-site assessment to determine the cost to address your specific repair.

Does Precision service commercial garage doors?

Precision specializes in residential garage door service and repairs only. We offer certified contactless service, all major brands, same day service (including evenings and weekends at no additional cost) emergency service, and more.

How quickly can you respond to a garage door emergency?

We can respond the same day, usually within a few hours! We always have same day service available, including on nights, weekends, and holidays. Your calls will be answered 24/7. Call now to schedule an emergency repair appointment. Please note that additional fees may apply for emergency service after weekend hours of 8am to 6pm and on holidays. Doors & Operators (Openers)

Our American-made doors are produced from the highest quality materials, providing you with greater security, better insulation and the latest technology. With the guidance of our expert consultants, Precision can help bring your beautiful new garage door to life. We offer countless designs, styles and over 500 color options so you can design the door of your dreams. Check out Precision’s showcase of doors here.

What kinds of openers does Precision offer?

At Precision, we only offer the highest quality American made openers, backed by the best warranty in the business – our Precision Done Right! Guarantee. We are an Authorized LiftMaster® dealer, and LiftMaster® is our preferred brand for operators/openers.

How much does a new garage door cost?

We offer a variety of doors to fit any budget, but the cost of a new door will vary depending on the size, type and style you choose when you customize the door for your home. With the guidance of our expert consultants, Precision can provide you with the costs associated with bringing your beautiful new garage door to reality and adding security, protection and curb appeal to your home.

How much does a new opener cost?

The cost of a new garage door opener will vary depending on the size of your door and the type of opener you purchase. A trained Precision technician can provide you with a free, contactless on-site assessment to determine the cost of a new opener.

What are the standard garage door sizes (for one – and two-car garages)?

Standard garage door sizes vary in length by style and manufacturer. For more information about garage door sizes, click here or contact your local Precision Garage Door Company.

How do you program a garage door opener?

Click here to find step-by-step instructions to help you reset or reprogram your garage door opener.

How do you change the battery in a garage door opener?

Garage door remote controls all follow the same basic instructions regarding replacing batteries. You’ll need to open your case (there may be screws to remove first), then remove the old battery. Insert the replacement battery positive side up (+) and replace the cover. Be sure to also replace any screws you may have removed.

Do garage sensors go bad?

Yes, garage door sensors are subject to wear and tear just like any other element of your garage door system. For troubleshooting steps, click here.

What does a blinking garage light mean?

Your garage door opener is programed with self-diagnostic capabilities, and the flashing light indicates a problem. Click here to learn what each flashing light indicates.

What do I do if my garage door opener doesn’t work?

You can easily troubleshoot most garage door opener issues. Click here for some troubleshooting problems and solutions.

How can I manually open my garage door?

To learn how to manually open your garage door, clink on the link here and follow the steps.

Springs & Seals

How much are springs?

Is it possible to replace a garage door seal?

This is an easy fix that will help keep unwanted guests out of the garage and help lower your energy bills. To learn how to replace a garage door seal, click here. If you still need help, Precision Garage Door is here to help you.

Payment & Warranty

What payment methods do you accept?

Precision accepts cash and all major credit cards. In keeping with our contactless service, payments can be taken via phone or completed online to avoid passing cash, checks and credit cards back and forth.

Do you offer financing options?

We offer zero down financing with no interest for 12 months on all garage doors and repairs. Precision offers financing through GreenSky, a loan program dedicated to helping you create the home of your dreams. Please contact Precision or talk to your technician for more information.

Do you offer a warranty?

Precision offers the Precision Done Right! Guarantee, which is the industry’s leading warranty. The length of warranty varies based on the type of service chosen by the customer, but it provides all of our customers with peace of mind.

Pricing

How much does a garage door repair cost?

If you’re in need of a repair for your existing door, there is a labor fee ($75) for the service visit. If the repair work is performed by Precision, the fee is waived. Actual repair costs will vary depending on what your specific needs are. A trained Precision technician can conduct a contactless on-site assessment to determine the actual cost to address your specific repair.

How much does a new garage door cost?

At Precision, we have a door priced to fit every budget. The cost of a new door will vary depending on the size, type and style you choose when you customize the door for your home. With the guidance of our expert consultants, Precision can provide you with the costs associated with bringing your beautiful new garage door to life and adding security, protection and curb appeal to your home.

How much are springs?

The cost to repair or replace springs will vary depending on what your specific needs are. If you’re in need of a repair or new springs, there is a labor fee ($75) for the service visit. If the work is performed by Precision, the fee is waived. A trained Precision technician can conduct a contactless on-site assessment and determine the actual cost to address your spring repair or replacement.

Does Precision offer military or senior discounts?

Yes, at Precision, we pride ourselves on offering affordable options across the board, but if you’re a member of the military or a senior citizen, simply mention it to your technician to apply a discount.